information security

The NTSC website is hosted by vender Wild Apricot and therefore we fall under the umbrella of their security protocols and procedures:

How do we help secure your member records and other data?

To ensure security and privacy of your data, WildApricot provides traffic encryption (https) capability. Traffic encryption ensures that data entered into the online forms (e.g. membership application, event registration) as well as data transferred from WildApricot servers back to visitors is protected from snooping, for example if you access internet over an unsecured WiFi connection.

What kind of processes and procedures do we use to ensure security?

WildApricot’s hosting provider, Amazon Web Services (AWS), is the world’s largest cloud provider, offering the most robust and reliable platform.

• AWS is a secure, durable technology platform with industry-recognized certifications and audits: PCI DSS Level 1, ISO 27001, FISMA Moderate, FedRAMP, HIPAA, and SOC 1 (formerly referred to as SAS 70 and/or SSAE 16), SOC 2 and SOC 3 audit reports.
• The AWS infrastructure puts strong safeguards in place to help protect customer privacy. All data is stored in highly secure AWS data centers.
• AWS storage solutions deliver highly scalable, durable, and reliable cloud storage with robust data protection.

In addition, here is an outline of WildApricot's own backup and testing procedures:

• All WildApricot customer data is fully backed up nightly to the Amazon S3 datastore
• WildApricot have 24/7 infrastructure monitoring of all customer sites (meaning that if something fails, we immediately get notified by email, SMS and other alerting systems)
• WildApricot regularly test disaster recovery procedures to make sure we can recover data quickly in the event of a problem
• The WildApricot database reliability is ensured by SQL server failover clustering solution

How do we secure online payments

NTSC does not store your payment details. We use payment processor AffiniPay to process payments.

With AffiniPay’s end-to-end payment processing solution, every transaction is secure from start to finish. All payment data is immediately encrypted to protect it during transit.

Click here for an overview on AffiniPay's Security.